The Long Wait is Over

For Gmail users around the world, the wait for the addition of the ‘undo send’ option to the Gmail platform is now over!

Enabling this option will allow you to “unsend” an email up to 10 seconds after you have hit the send button — Gmail just delays sending briefly so you have a moment in case you change your mind.


It can be incredibly frustrating to discover a typo just a split second after you have sent an e-mail but with Google’s new announcement, you will not be able to correct your mistake before the e-mail actually goes out.


A Well Tested Feature

Despite the fact that this feature has only just officially been launched, it has actually been in existence for a long period of time. The feature has lived in Gmail’s “Labs” area, which the company uses to test out new features, since March 2009.

Where Can I Find It?

The ‘undo send’ option now lives in Gmail’s settings under the “General” tab. It’s disabled by default, but is well worth activating if you have not gmailalready done so.

Another New Feature

You may also be interested to know that Google launched another new feature known as ‘Inbox by Gmail’ last month.

Designed to solve the common problem of chronically overflowing email inboxes by sorting through your messages, along with filing less urgent emails and reminding you about the most important ones, it has caused quite a stir in the online community.

Would You Consider Switching to Gmail?

Does the introduction of these new features encourage you to make the switch over to Gmail? Below are some more of the beneficial qualities which are now available:

The ability to axe large numbers of less important emails

One of Inbox’s new features offers the ability to scan and sort any incoming e-mails. Anything believed to be important will be sent to your inbox whilst anything else will be sent to one of 7 different folders:

  1. Updates
  2. Forums
  3. Promos
  4. Finance
  5. Purchases
  6. Social
  7. Low Priority

By adjusting the settings this new feature offers you the chance to designate parameters which will set certain folders to give you a reminder once a week or every 24 hours and perhaps best of all, mark as ‘done’ or simply delete entire bundles at once.

Snoozing Messages

Pressing the snooze button on our phone or alarm clock in the morning is something that nearly all of us have a great deal of experience with!

Inbox now offers a feature which allows users to ‘snooze’ e-mails. Once a message has been ‘snoozed’ they will disappear into the relevant folder and be scheduled to reappear in your inbox time of your choosing, anything from later that day to tomorrow or even next week.

If you’d like to speak to us regarding any of our services, give us a call on 01883 372488 or contact us via Facebook and we’ll be happy to talk you through your options.


By | August 5th, 2015|E-Mails|Comments Off on The Long Wait is Over

A Step By Step Guide To Setting Up E-Mail on Your iPhone

With so many different models of iPhone currently available on the market, it is little wonder that people often get a little confused when it comes to adding their e-mail account to a new phone. However, the good news is that regardless of the version of iPhone that you have, the process is almost identical from phone to phone.

By following our step by step guide, you will be able to add your existing e-mail account to your phone with the absolute minimum of fuss.

To configure your account on iPhone, please do the following:

Add an email account to your iPhone, iPad, or iPod touch

There are two ways you can set up an email account in the Mail app on your iOS device—automatically or manually. Learn which option is best option. 

Set up your email account automatically

If you use an email provider like iCloud, Google, or Yahoo, Mail can automatically set up your email account with just your email address and password. Here’s how:

  1. Go to Settings > Passwords & Accounts, then tap Add Account.
  2. Tap your email provider.
  3. Enter your email address and password.
  4. Tap Next and wait for Mail to verify your account.
  5. Choose information from your email account, like Contacts or Calendars, that you want to see on your device.
  6. Tap Save.

If you don’t see your email provider, tap Other to add your account manually.

Set up your email account manually

If you need to set up your email account manually, make sure that you know the email settings for your account. If you don’t know them, you can look them up or contact your email provider. Then follow these steps:

  1. Go to Settings > Passwords & Accounts, then tap Add Account.
  2. Tap Other, then tap Add Mail Account.
  3. Enter your name, email address, password, and a description for your account.
  4. Tap Next. Mail will try to find the email settings and finish your account setup. If Mail finds your email settings, tap Done to complete your account setup.


If you are using an older version of the iPhone, please refer to the details below:

Step 1 – Click on the settings button on your iPhone.


Step 2 – Then click on the ‘Mail, Contacts, Calendars’ options.


Step 3 – The next step is to click on the ‘Add Account’ option.


Step 4 – Then choose the ‘Other’ option bottom of the iPhone’s menu.


Step 5 – Once you have done that, then choose ‘Add Mail Account’ option at the top of the screen.


Step 6 – The next step is to complete the form by filling in the following details

  • Name e.g David Smith.
  • Email Address in the Address box i.e david@mydomain.com.
  • Password for this email address.
  • Description of your choice like david@mydomain.com.


Step 7 – The next stage is to decide whether you would like to use the POP3 or IMAP email protocol.

Please Note – If you are unsure which protocol will be best for your circumstances, please refer to the ‘E-Mail‘ section of our blog for further information.

Once you have done this you can move onto to step 8

Step 8 – Enter the information below into the relevant areas

Incoming Mail Server

Host Name:

If you selected POP in Step 7: pop.mydomain.com

User Name: This should be your email address i.e john@mydomain.com

Password: This should be your password for this email address.

Outgoing Mail Server

Host Name: smtp.mydomain.com

User Name: This should be your email address i.e david@mydomain.com

Password: This should be your password for this email address.


Step 9 – Click Next

Step 10 – If you receive an error stating “Cannot Connect Using SSL”, select Yes to setup the account without SSL.

Step 11 – Click ‘Continue’ to complete the set-up and you should be good to go!



By | December 8th, 2014|E-Mails, Mobile, Phones|Comments Off on A Step By Step Guide To Setting Up E-Mail on Your iPhone

What Has Happened To Pop E-Mail on Windows 8?

Have you recently upgraded to Windows 8 or newer? Are you used to using good old Pop 3 to set up your e-mail accounts? You could be in for a shock!

Before we go into further detail about why this is highly likely to be a problem for you, we’ll give you a little history lesson relating to the typical internet protocols.

For many years, the internet has used two main email protocols:

  • Post Office Protocol (POP)
  • Internet Messaging Access Protocol (IMAP)

What is the difference?

POP is a very basic e-mail protocol and unless you specifically instruct it to do otherwise, will simply download each new mail to your local mail client software (Microsoft Outlook for example) and then delete it from the server.

IMAP on the other hand is far more advanced and syncs your mail client with the server. This ensures that both the server and the e-mail client match each other perfectly.

Superior technology

IMAP is clearly the superior technology. Trying to access your email via POP from a variety of different computers and devices is certain to leave you with a mess. With IMAP, you will have no such problem because your inbox, outbox, and all your other mailboxes will be identical everywhere you access them.

Why is there a problem?

Whereas you used to have a choice regarding which protocol that you use, Microsoft’s latest incarnations of windows have made the decision for you because they do not support POP. The new Windows operating systems are designed for an increasingly mobile world and one where most people use multiple devices to check their mail.

What can I do?

Whilst the onset of panic is only natural, just because you have upgraded to Windows 8 or newer does not mean that you are obliged to use their mail client and therefore make the switch from POP to IMAP.

You simply need to install another one as just about any other mail client currently available supports POP.

To help narrow the field, we have drawn up a list of 3 e-mail clients which are known to support POP.

  1. Opera Mail
  2. Scribe
  3. Postbox


By | October 24th, 2014|E-Mails|Comments Off on What Has Happened To Pop E-Mail on Windows 8?

How To Set Up An E-Mail Account on an Android Phone

This article will explain how to set-up your email on your Android phone.

Android mail apps may look different across different devices, and these directions may not exactly match the options you see. Use these steps as a guide or consult the manufacturer’s help for your particular device.

Outlook for AndroidFor easy email and calendar management, we recommend you set up email in the Outlook for Android mobile app.
Are you using AOL mail? If so, this page can’t help you! Please contact AOL support for help. This page and the settings available on this page are for Outlook.com and Office 365 for business users only.

Choose your built-in Android email app:

Gmail appSamsung Email app

Before you begin, update the Gmail app to the latest version:

  1. Open the Google Play Store app on your phone or tablet.
  2. Type “Gmail” into the search bar and then select Update.

    Note: If the update option is not available, you’re already on the latest version.

Step 1
Open the Gmail app.

Tap the menu icon in the upper left corner > Settings > Add account > Exchange and Office 365.

Important: Do NOT choose “Outlook, Hotmail, and Live” unless you want to sync email only and not calendar/contacts.

Choose Exchange

Step 2
Enter your full email address and tap Next.

Enter your password and tap Next.

Add your email addressEnter password

Step 3
Follow steps for your account type:

  • Outlook.com users: skip this step
  • Exchange or other accounts: you may have to ask your IT admin or email provider for server settings and set up your account manually
  • Office 365 work or school: you may see a Redirect requestscreen. Tap OK.

    If you see a Redirect request, tap OK.

    On the Incoming server settings screen, change your server to outlook.office365.com.

Step 4
Follow any prompts you may get for security or device permissions, sync settings, and more.

Click OK on any prompts you may receive.

If you have an Office 365 work or school account, you may also be asked to confirm Remote security administration and approve additional security measures. In this case, choose OK or Activate.

Step 5
Go to the inbox you just set up. If you see an email that says “Action Required to Sync Email,” open it and tap Use another Mail app instead.

If you don’t see this message and emails are syncing, skip this step.

Click the link to enable sync

Step 6
Pull down the Android notification bar by swiping down from the top of your screen.

Open the notification barIf you see a notification that reads “Unable to sync calendar and contacts,” tap it. Then tap Allow to give access and you’re done!

Note: If you don’t see a sync error, verify your calendar and contacts are syncing.

Set up email as IMAP or POP

You can set up your email account manually using IMAP or POP instead of Exchange ActiveSync. This means that only your email will sync to your phone, not calendar or contacts. What are POP and IMAP?

  1. Open the Gmail app. Go to Settings > Add account > Other.
  2. Enter your full email address, such as yourname@hotmail.com and then tap Manual Setup.
  3. Choose Personal (IMAP) or Personal (POP3).
  4. Enter your password and tap Next.

    Important: If you get a security error, close the Gmail app and then go through the steps again.

  5. If you’re prompted to enter settings, use these for the options available:

    Incoming Server Settings

    • Domain\Username
      Make sure your full email address appears. For example, yourname@outlook.com.
    • Password
      Use the password that you use to access your email.
    • Server
      • Use imap-mail.outlook.com for Outlook.com IMAP accounts.
      • Use pop-mail.outlook.com for Outlook.com POP accounts.
      • Use outlook.office365.com for any work or school accounts on Office 365 for business.
      • For Exchange email accounts, contact your email provider or system administrator.
    • Port
      • Use 993 for IMAP.
      • Use 995 for POP.
    • Security type
      Select SSL/TLS or make sure the Use secure connection (SSL) checkbox is checked, then tap Next.

    Outgoing SMTP Server Settings

    • SMTP Server
      • Use smtp-mail.outlook.com if you’re using an Outlook.com account.
      • Use smtp.office365.com if you have an Office 365 for business account.
      • For Exchange email accounts, contact your email provider or system administrator.
    • Security Type
      Choose TLS.
    • Port Number
      Enter 587. Tap Next.
  6. Follow any prompts you may get, including security permissions and setting a display name.
  7. You’re now ready to use your email in the Android Gmail app!


An Alternative Guide

Perhaps the easiest way to do this is the follow the guidelines established in the video below.

Please note: The steps to set up your mailbox on your Android phone may differ slightly depending on the Android device that you have. The below instructions have been created using the Samsung Galaxy S device, and might vary slightly from other devices.

To set-up your Android Smartphone device to send and receive email, please do the following:

Step 1 – Click on Email icon in the main menu.


Step 2 – If this is the first time adding an email account, you will be immediately prompted to add a new account. If you already have an account created, click on the Options button, then Accounts button to create a new account.

Step 3 – Type your Email address and Password then click on Next button to continue.


Step 4 – Click on the POP3 account or the IMAP account depending on the type you want to use.

Note – Typically we would expect you to use the ‘POP3’ option here.

Step 5 – Fill in the following details:

  • Your full email address in the User name field.
  • Your email address password in the Password field.
  • If you have selected POP3 then type in pop.example.co.uk into the POP3 server field.
  • If you have selected IMAP then type in imap.examle.co.uk into the IMAP server field.
  • 143 for IMAP and 110 for POP3 as the Port number.


Click on the Next button.

Step 6 – Fill in the following details:

  • smtp.123-reg.co.uk in the SMTP Server field.
  • 25 as the Port number.
  • Click on the Require sign-in tick box.
  • Your full email address in the User name field.
  • Your email address password in the Password field.


Click on the Next button.

Your Android device will now check your settings with the server. Select the email checking frequency settings and click on the Next button.

Step 7 – Enter a name for the account. The account name is there for you to easily identify the email account in your phone if you have multiple email accounts set up.  


Step 8 – Click Finish set-up to finish the set-up.

By | May 26th, 2014|E-Mails|Comments Off on How To Set Up An E-Mail Account on an Android Phone

A Step By Step Guide To Setting Up An E-Mail Account On An Apple Mac

One of the most common questions we get asked relate to the setting up of e-mail accounts. Previously we have set up a number of guides designed to help you along your way but recently we have received a number of questions asking about setting up an e-mail account on an Apple Mac.

To help guide you through the process of adding an e-mail account to your Mac, we have drawn up a 6 step guide which tells you all that you need to know to set up your account.

Step 1 – Firstly, open ‘Mac Mail’, click on the ‘Mail’ tab from the menu and then click on ‘Preferences’.


Step 2 – After completing step 1, click on the ‘Accounts’ tab which is located at the top of the menu and then click on the ‘+’ button which can be found at the lower left part of the page.

This will open the wizard which will guide you through the e-mail set-up process.


Step 3 – When you arrive at the next screen, a window will open and you will need to enter the name that your recipients will see when they receive emails from you. After adding this to the ‘Full Name’ field, then enter your email address in the ‘Email Address’ field along with your designated password for the e-mail account in the ‘Password’ field .


Step 4 – The next step will involve filling in the ‘Incoming Mail Server’ details and once completed clicking on the ‘Continue’ button:

On Account Type select IMAP. Type a description such as Siteground IMAP Server.

In the Incoming Mail Server field type mail.yourdomainname.com (i.e mail.johnsmith.com) or just yourdomainname.com. Type your full email address in the ‘User Name’ field and your password in the relevant field below.


Step 5 – In the next window you will be prompted to enter your Outgoing Mail Server. Fill in the following details and click the Continue button:

In the description field you can enter ‘My SMTP’.

In the outgoing field type mail.yourdomainname.com (i.e mail.johnsmith.com) or just yourdomainname.com.. Tick both checkboxes for Use only this server and Use Authentication.

Once again enter your full email in the ‘User Name’ field and add the password into the box below.


Step 6 – Once you have entered all details and clicked the ‘Continue’ button you will see an account  summary which highlights all of the details that have been entered previously. You can check here that all of the information is correct and if you find any errors, you will have the option to ‘Go Back’ and correct them.


Once you click the ‘Create’ button you will be able to send and receive emails from your Mac Mail client with your newly established email account.

Further Information

Footprint Web Design have been at the forefront of web design and development for nearly 20 years. If you are looking for a website that truly represents your business, or advice on how to make your site stand out, then contact us today on 01883 372 488, or via email at info@footprint.co.uk.

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By | May 8th, 2014|E-Mails|Comments Off on A Step By Step Guide To Setting Up An E-Mail Account On An Apple Mac