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Has Your GMB Listing Recently Been Suspended?

As we highlighted in a recent blog, there have been a number of updates to the GMB dashboard, including the option to claim a new short profile name for your listing. The transition to this new updated dashboard has not been without teething problems though and a large number of profiles were suspended (through no fault of their own).

There are a lot of rumours and suspicions that the Google My Business suspensions were due to the release of the new short-names feature but there is no official confirmation that this is anything more than a coincidence. As further evidence, there were actually many reports of suspensions well before the launch of the short-names release.

A little digging has highlighted the fact that the suspension issues spiked around June 12th and have only escalated from there there. The release of short-names was around June 20th. And Google admitted in late June the Google My Business team is facing a severe backlog in dealing with enquiries.

Google Analytics

“Update: Google My Business support delays

28 June 2019

Our support team is currently experiencing an unusually high volume of requests. We’re working as quickly as possible to address these issues.

If you want to request reinstatement for a suspended listing, please complete the reinstatement request form and we’ll get back to you as soon as we can. Current waiting times are 2–3 weeks, and longer in certain cases.

Thank you for your patience as we work through this backlog. Resolving these waiting times is a top priority for us.

Please refrain from filing multiple requests or contacting us via multiple support channels as it may only cause further delays.”

Have your had any problems?

Have you experienced any problems with your listing? Have reviews been disappearing? Has your listing disappeared completely? Let us know.

Further Information

If you’d like to speak to us regarding any of our services, including our online marketing services, please give us a call on 01883 372488 or contact us via Facebook and we’ll be happy to talk you through your options.

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By | August 13th, 2019|Uncategorized|Comments Off on Has Your GMB Listing Recently Been Suspended?

Have You Claimed Your New Google Maps Profile Name Yet?

Google My Business has rolled out a brand new feature allowing businesses to create a short name and short URL which will be linked to their Google Maps listing. The feature is designed to give Google My Business accounts a simple way to make their profile on Google Business more accessible to potential customers.

Businesses can use the short URL on materials like business cards, posters, brochures, etc, in order to help customers easily find the business and leave reviews, access contact information, get directions and more.

Create a short name & URL for your businessGoogle Maps on a Phone

If you’re a verified business, you can create a short name, or a custom name, for your Business Profile to make it easier for customers to find you.

When you share your short name, customers can enter the short name URL in the browser’s address bar, like “g.page/[yourcustomname]”, to go directly to your Business Profile.

How to create a short name

To pick a unique short name, try to use words that represent your business name, brand, location or other description. For example, you can use your business name with your location, like your city or neighbourhood.

Keep your short name simple so you can easily promote it, and customers can remember it.

Computer

  1. Sign in to Google My Business.
  2. Open the location you want to create a short name for.
  3. From the menu, click Info and then Add profile short name.
  4. Enter your short name. You can enter up to 32 characters.
    • If your name isn’t available, you’ll receive an error message and have to choose a different name. Try abbreviating your name or adding other descriptions, like your location. You can also pick another word that describes your business or brand.
  5. Click Apply. Your short name will show as pending, and when it’s ready, it’ll show on your Business Profile.

Mobile

  1. On your phone or tablet, open the Google My Business app My Business.
  2. Tap Profile and then Add profile short name.
  3. Enter your short name. You can enter up to 32 characters.
    • If your name isn’t available, you’ll receive an error message and have to choose a different name. Try abbreviating your name or adding other descriptions, like your location. You can also pick another word that describes your business or brand.
  4. Tap Save. Your short name will show as pending, and when it’s ready, it’ll show on your Business Profile.

Further Information

If you’d like to speak to us regarding the importance of Google Maps listings, give us a call on 01883 372488 and we’ll be happy to talk you through your options.

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By | July 4th, 2019|Uncategorized|Comments Off on Have You Claimed Your New Google Maps Profile Name Yet?

Have You Updated Your Whatsapp App Yet?

If you have seen the news today, you will know that WhatsApp has urged its 1.5 billion users to ensure they have the latest update of their incredibly popular app installed after a security breach by hackers resulted in the development of software which allowed them to listen in on your phone.

Once the software has been installed on your phone, the Pegasus spyware has the ability to turn on the phone’s camera and microphone, read emails and messages and collect information about the location of the person using the phone.

In a statement, WhatsApp said: “This attack has all the hallmarks of a private company known to work with governments to deliver spyware that reportedly takes over the functions of mobile phone operating systems.”

WhatsApp logo

How do I update WhatsApp on my phone?

The good news is that you can easily update WhatsApp from your phone’s application store. Please note if you received a message that isn’t supported by your version of WhatsApp, these are the steps which you must follow to update WhatsApp.

  • Android: Go to Play Store, then tap Menu  > My apps & games. Tap UPDATE next to WhatsApp Messenger.
    • Alternatively, go to Play Store and search for WhatsApp. Tap UPDATE under WhatsApp Messenger.
  • iPhone: Go to App Store, then tap Updates. Tap UPDATE next to WhatsApp Messenger.
    • Alternatively, go to App Store and search for WhatsApp. Tap UPDATE next to WhatsApp Messenger.
  • Windows Phone 8.1: Go to Store, then tap Menu  > my apps > WhatsApp > update.
    • Alternatively, go to Store and search for WhatsApp. Tap WhatsApp > update.
  • Windows Phone 10: Go to Microsoft Store, then tap Menu  > My Library. Tap Update next to WhatsApp.
    • Alternatively, go to Microsoft Store and search for WhatsApp. Tap WhatsApp > Update.
  • KaiOS: Press JioStore or Store on the apps menu. Scroll to the side to select Social, then select WhatsApp. Press OK or SELECT > UPDATE.

We encourage you to always use the latest version of WhatsApp. Latest versions contain the newest features and bug fixes.

Have you been hacked?

It’s too early to say. WhatsApp believes only a handful of people, including human-rights activists and a UK-lawyer, were targeted. Citizen Lab, a research group at the University of Toronto, said: “We believe an attacker tried (and was blocked by WhatsApp) to exploit it as recently as yesterday to target a human rights lawyer.”

Further Information

If you’d like to speak to us regarding this or any of our services, including our WordPress web designs, please give us a call on 01883 372488 or contact us via Facebook and we’ll be happy to talk you through your options.

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By | May 14th, 2019|Uncategorized|Comments Off on Have You Updated Your Whatsapp App Yet?

How To Recall An Sent E-Mail Through Gmail

For a variety of reasons, many people have sent an e-mail that they wished they hadn’t. Whilst Gmail doesn’t offer the traditional “recall” function like Outlook, they instead offer a function that enables you to “unsend” a message within a certain amount of time.

Certain email programs offer an option to recall or retract an email, but that doesn’t necessarily mean the recipient won’t still receive it. Gmail’s Undo Send feature works differently in that it actually waits to send your email, giving you a certain amount of time to change your mind and prevent it from being sent. But you have to be quick, as Gmail gives you only a specific number of seconds to halt your email.

Here’s how to enable the “unsend” feature in Gmail and use it to your advantage.

Recall an email with Undo Send

If you decide you don’t want to send an email, you have a short time after to cancel it. Right after you send a message, you can retract it:

  1. In the bottom left, you’ll see “Message sent” and the option to “Undo” or “View message”.
  2. Click Undo.

Choose an amount of time to recall a message

  1. On your computer, go to Gmail.
  2. In the top right, click Settings Settingsand then Settings.
  3. Next to “Undo Send,” select a Send cancellation period of 5, 10, 20, or 30 seconds.

Accessing Your E-Mails Whilst Offline

Another excellent and very useful feature offered by Gmail is the ability to access your emails even when you are not connected to the internet. To find out how, please check out the video below:

Further Information

If you’d like to speak to us regarding any of our services, please give us a call on 01883 372488 or contact us via Facebook and we’ll be happy to talk you through your options.

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By | March 22nd, 2019|Uncategorized|Comments Off on How To Recall An Sent E-Mail Through Gmail

Viva la Revolution

Is your business benefiting from the Social Media revolution? Such is the influence of Social Media channels such as Facebook, Twitter and Instagram, communicating with new and existing customers has never been easier.

72 percent of small businesses find that going social boosts website traffic*

Whether you are hoping to engagement with customers, establish and ultimately enhance your brand, increase traffic to your website, create a buzz about your products/services or simply increase sales conversions, social media can help.

What Is Social Media Marketing?

Social Media marketing is a highly effective marketing tool which allows almost unlimited levels of communication. When used correctly, there is very little Social Media cannot be used to help you to achieve.

Content creation, strategic promotions, relevant graphic design and image sourcing, Facebook pay per click, and much more are all options for getting your brand not just out there and heard but even more importantly, understood as well.

Powerful Marketing Medium

Data from the VisionCritical study shows that 25% Facebook and 34% of Twitter users reported buying tech tools or electronic devices after seeing recommendations or shares via these specific social networks. With power like this question moves from asking whether you can afford to try social media marketing to can you afford not to?

The Social Media Marketing packages available from Footprint Web Design offer a number of benefits to small businesses including:

  • Increasing Web Traffic
  • Enhancing Your Brand
  • Boosting SEO Efforts 

Who Are We?

We are a team of skilled, knowledgeable and enthusiastic SEO experts who offer a combined level of experiences and expertise enabling us to deliver truly original and powerful work to our clients.

We work towards results: we find out what it is you want to achieve and work to create an advertising campaign, a website, a social media strategy, or all of those things combined in a way that will be truly effective.

How Can We Help?

Our expert guidance regarding all aspects of Social Media marketing will allow you to utilise the very latest technology to capture and engage your target audience.

Whilst there can be no denying the potential of Social Media marketing, we understand that trying to fit another task into your already busy day is more than likely going to be a step too far.

What we at Footprint Web Design do is help release the pressure by relieving you of the burden of this task whilst offering consistent expert advice and guidance throughout your campaign.

Regardless of whether you would like an on-going service or a one-off boost to get you going we will fully assess your business, understand your goals, and put together a strategy that will make it all happen. 

If you’d like to speak to us regarding any of our services, give us a call on 01883 372488. Alternatively, contact us via Facebook and we’ll be happy to talk you through your options.

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By | September 26th, 2018|Uncategorized|Comments Off on Viva la Revolution
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