Whilst many people still use POP3 (Post Office Protocol) as their standard protocol for receiving e-mail, there are many people who may benefit from a switch to IMAP (Internet Message Access Protocol) protocol.

Before we go into further detail regarding how to set-up and IMAP e-mail account, we will first offer a brief explanation regarding the difference between the two.

What is the Difference Between POP & IMAP?

POP3 works by downloading emails from a server to a single computer, then deleting them from the server. Because any downloaded messages are sent to a single computer or device and then How To Set Up An IMAP E-Mail Accountdeleted from the server, it can appear that mail is missing or disappearing from your Inbox if you try to check your mail from a different computer. For the vast majority of people, this offers the ideal protocol.

IMAP however is ideal if you regularly need to check your emails from multiple devices, such as a work laptop, a home computer, or a tablet, smart phone, or other mobile device. Tap into your synced (updated) account from any device with IMAP because your e-mails are stored on the server and any sent mail also stays on the server so you can see it from any device.

How To Set Up An IMAP Account

Although there are a number of different e-mail clients, we believe that the different versions of Outlook are by far the most common and popular. As such we have drawn up a quick guide to setting up and IMAP account with Outlook 2003 (and older), 2007 & 2010.

Please Note โ€“ If you would like to see how to set up a POP3 account, please click here.

Method 1: Microsoft Office Outlook 2003 and earlier versions of Outlook

  1. Start Outlook.
  2. On theย Toolsย menu, clickย E-mail Accounts.
  3. Underย E-mail Accounts, clickย Add a new e-mail account, and then clickย Next.
  4. Clickย IMAPย as the type of account that you are creating, and then clickย Next.
  5. In theย Your Nameย box, enter your name exactly as you would like it to appear to recipients.
  6. In theย E-mail Addressย box, type your e-mail address.
  7. In theย User Nameย box, type your account name.
  8. In theย Passwordย box, type your password.
  9. In theย Incoming mail server (IMAP)ย box, type the name of your IMAP4 server.
  10. In theย Outgoing mail server (SMTP)ย box, type the name of your SMTP server.NOTE: IMAP4 is a retrieval protocol. You need SMTP to send your messages.
  11. Clickย Nextย after you have completed entering this configuration information, and then clickย Finish.

Method 2: Microsoft Office Outlook 2007

  1. Start Outlook.
  2. On theย Toolsย menu, clickย Account Settings.
  3. Clickย New.
  4. Clickย Microsoft Exchange, POP3, IMAP, or HTTP, and then clickย Next.
  5. In theย Auto Account Setupย dialog box, click to select theย Manually configure server settings or additional server typesย check box, and then clickย Next.
  6. Clickย Internet E-Mail, and then clickย Next.
  7. In theย Server Informationย section, selectย IMAPย forย Account Type.
  8. In theย Your Nameย box, enter your name exactly as you want it to appear to recipients.
  9. In theย E-mail Addressย box, type your e-mail address.
  10. In theย User Nameย box, type your account name.
  11. In theย Passwordย box, type your password.
  12. In theย Incoming mail serverย box, type the name of your IMAP4 server.
  13. In theย Outgoing mail server (SMTP)ย box, type the name of your SMTP server.
    Noteย IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Clickย Nextย after you have completed entering this configuration information, and then clickย Finish.

Method 3: Microsoft Office Outlook 2010

  1. Start Outlook.
  2. On theย Fileย menu, clickย Info and click Account Settings.
  3. Selectย Account Settingsย from the list.
  4. On theย E-mailย tab, clickย New and Select Email Account, and then clickย Next
  5. Click to select theย Manually configure server settings or additional server typesย check box, and then clickย Next.
  6. Clickย Internet E-Mail, and then clickย Next.
  7. In theย Server Informationย section, selectย IMAPย forย Account Type.
  8. In theย Your Nameย box, enter your name exactly as you want it to appear to recipients.
  9. In theย E-mail Addressย box, type your e-mail address.
  10. In theย User Nameย box, type your account name.
  11. In theย Passwordย box, type your password.
  12. In theย Incoming mail serverย box, type the name of your IMAP4 server.
  13. In theย Outgoing mail server (SMTP)ย box, type the name of your SMTP server.
    Noteย IMAP4 is a retrieval protocol. You must have SMTP to send your messages.
  14. Clickย Nextย after you have completed entering this configuration information, and then clickย Finish.

 

How to set up an Internet email account in Outlook 2013 or 2016

Applies to:ย Outlook 2016ย Outlook 2013ย Outlook for Office 365

Automatically detect and set up Internet mail

Noteย To complete these steps, you will need to know your email address and password provided by your Internet service provider (ISP).

  1. Start Outlook.
  2. Select theย Fileย tab.
  3. In theย Infoย category, selectย Account Settingsย >ย Account Settingsย in the dropdown.
  4. On theย Emailย tab, selectย New.
  5. In theย Add New Accountย dialog box, to configure the new email account automatically, configure the following settings in theย Email Accountย section underย Auto Account Setup:
    • In theย Your Nameย box, type your full name.
    • In theย Email Addressย box, type your e-mail address.

      Noteย Your ISP provides this information.

    • In theย Passwordย box, type the password that your ISP provided.
    • In theย Retype Passwordย box, retype the password, and then clickย Nextย to begin the Auto Account Setup process.

      Outlook will then try to automatically configure your account. Some ISPs require the full email address to be entered into theย User Nameย field. If you want Outlook to automatically enter your email password, make sure that theย Save this password in your password listย check box is selected. If your account is successfully configured, theย Add New Email Accountย dialog box indicates that the account is created successfully.

    • Selectย Finishย >ย Close.

      Noteย If the automatic configuration fails, the Auto Account Setup feature tries to connect by using a connection that is not encrypted. If this method also fails, then the account must be configured manually.

Noteย To complete these steps, you will need to know your email address, password, incoming mail server name, and outgoing mail server name that is provided by your Internet Service Provider (ISP).

Manually set up Internet email

To configure the Internet email account manually, follow these steps in theย Add New Accountย dialog box:

  1. Selectย Manual setup or additional server typesย >ย Next.
  2. Selectย POP or IMAPย >ย Next.
  3. Underย User Informationย , configure the following settings:
    • In theย Your Nameย box, type your full name.
    • In theย Email Addressย box, type your full email address.

      Noteย Your ISP provides this information.

  4. Underย Server Information, click the kind of email account that you have in theย Account Typeย box. If you selectย POP3ย orย IMAPย in theย Account Typeย box, configure the following settings:
    • In theย Incoming mail serverย box, type the name of the server in lowercase letters. The name may be in the form of “mail.contoso.com.” Or, the name may be in the form of an IP address, such as 172.12.0.0.
    • In theย Outgoing mail server (SMTP)ย box, type the name of the outgoing email server in lowercase letters. The name may be in the form of “mail.contoso.com.” Or, the name may be in the form of an IP address, such as 172.12.0.0.
  5. Underย Logon Information, configure the following settings:
    • In theย User Nameย box, type your user name. The user name is usually the part of your email address to the left of the @ symbol. Some ISPs require the full email address. Therefore, please contact your ISP if this is needed.
    • In theย Passwordย box, type the password that your ISP provided.
    • If you want Outlook to remember your email account password, click to select theย Remember passwordย check box.
  6. If your ISP requires it, click to select theย Require logon by using Secure Password Authentication (SPA)ย check box to log on by using Secure Password Authentication.
  7. Selectย Test Account Settings. When you selectย Test Account Settings, the following process occurs:
    • The connectivity of the system to the Internet is confirmed.
    • You are logged on to the SMTP server.
    • You are logged on to the POP3 server.
    • If the POP3 server must be logged on to first, Outlook automatically sets theย Log on to incoming mail server before sending mailย option.
    • A test message is sent. This message explains any changes that Outlook made to the initial setup.
  8. Selectย Next >ย Finish.

More Information


Advanced Server Setup

If you want to change your email account, clickย More Settingsย to open the Internet E-mail Settings dialog box.

Theย Advancedย tab in theย Internet Email Settingsย dialog box lets you set the POP3 and the SMTP server ports, define whether the server requires an encrypted channel, and define server time-out settings and delivery settings.

Some ISP mail servers now require a secure (SSL) port for both the POP3 and the SMTP servers. Please contact your ISP to determine whether your email account requires these settings.

The delivery settings let you read a message, but leave the message on the server for a specified time. This feature is especially helpful if you use the same email account from more than one computer. By default, Outlook enables this feature and sets the time limit to 14 days on the server before copies of messages are removed. If you do not want to keep copies of messages on the server, clear theย Leave a copy of messages on this serverย check box.

Internet Service Providers settings (for manual configuration of Outlook)

We recommend that you contact your Internet service provider (ISP) for information about the exact incoming and outgoing mail server names and settings that you should use when you configure your Internet email account in Outlook. The list provided here contains information only for some Internet service providers in the United States and may not be up to date.

Incoming Mail (POP3) server names and settings:

Provider Name Server Name Port SPA SSL AuthRequired
AOL pop.aol 110 OFF OFF ON
AT&T Yahoo pop.att.yahoo.com 995 OFF ON ON
Charter pop.charter.net 110 OFF OFF ON
Comcast mail.comcast.net 995 OFF ON ON
Cox pop.
[insert region].cox.net
110 OFF OFF OFF
Gmail pop.gmail.com 995 OFF ON ON
Juno pop.juno.com 110 OFF OFF OFF
Microsoft Live pop3.live.com 995 OFF ON ON
Netscape pop.3.isp.netscape.com 110 OFF OFF ON
Netzero pop.netzero.com 110 OFF OFF ON
Pacbell pop.att.yahoo.com 995 OFF ON ON
PeoplePC pop.peoplepc.com 110 OFF OFF ON
Qwest pop.[enter state ID].qwest.net 110 OFF OFF OFF
Rogers pop.broadband.rogers.com 110 OFF OFF ON
SBCGlobal pop.att.yahoo.com 995 OFF ON ON
Swbell pop.att.yahoo.com 995 OFF ON ON
Verizon incoming.verizon.net 110 OFF OFF ON
Yahoo pop.mail.yahoo.com 110 OFF OFF OFF

Outgoing Mail (SMTP) server names and settings:

Provider Name Server Name Port SPA AuthRequired Encryption
AOL smtp.aol.com 587 OFF ON None
AT&T Yahoo smtp.att.yahoo.com 465 OFF ON SSL
Charter smtp.charter.net 25 OFF ON None
Comcast smtp.comcast.net 587 OFF ON TLS
Cox smtp.[insert region].cox.net 25 OFF OFF None
Gmail smtp.gmail.com 587 OFF ON TLS
Juno authsmtp.juno.com 587 OFF OFF None
Microsoft Live smtp.live.com 587 OFF ON TLS
Netscape smtp.isp.netscape.com 25 OFF OFF None
Netzero authsmtp.netzero.com 25 OFF ON None
Pacbell smtp.att.yahoo.com 465 OFF ON SSL
PeoplePC smtpauth.peoplepc.com 587 OFF ON None
Qwest pop.[enter state ID].qwest.net 25 OFF OFF None
Rogers smtp.broadband.rogers.com 587 OFF ON None
SBCGlobal smtp.att.yahoo.com 465 OFF ON SSL
Swbell smtp.att.yahoo.com 465 OFF ON SSL
Verizon outgoing.verizon.net 25 OFF ON None
Yahoo smtp.mail.yahoo.com 25 OFF OFF None

For more information, please click here.

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