What Has Happened To Pop E-Mail on Windows 8?

Have you recently upgraded to Windows 8 or newer? Are you used to using good old Pop 3 to set up your e-mail accounts? You could be in for a shock!

Before we go into further detail about why this is highly likely to be a problem for you, we’ll give you a little history lesson relating to the typical internet protocols.

For many years, the internet has used two main email protocols:

  • Post Office Protocol (POP)
  • Internet Messaging Access Protocol (IMAP)

What is the difference?

POP is a very basic e-mail protocol and unless you specifically instruct it to do otherwise, will simply download each new mail to your local mail client software (Microsoft Outlook for example) and then delete it from the server.

IMAP on the other hand is far more advanced and syncs your mail client with the server. This ensures that both the server and the e-mail client match each other perfectly.

Superior technology

IMAP is clearly the superior technology. Trying to access your email via POP from a variety of different computers and devices is certain to leave you with a mess. With IMAP, you will have no such problem because your inbox, outbox, and all your other mailboxes will be identical everywhere you access them.

Why is there a problem?

Whereas you used to have a choice regarding which protocol that you use, Microsoft’s latest incarnations of windows have made the decision for you because they do not support POP. The new Windows operating systems are designed for an increasingly mobile world and one where most people use multiple devices to check their mail.

What can I do?

Whilst the onset of panic is only natural, just because you have upgraded to Windows 8 or newer does not mean that you are obliged to use their mail client and therefore make the switch from POP to IMAP.

You simply need to install another one as just about any other mail client currently available supports POP.

To help narrow the field, we have drawn up a list of 3 e-mail clients which are known to support POP.

  1. Opera Mail
  2. Scribe
  3. Postbox


By | October 24th, 2014|E-Mails|Comments Off on What Has Happened To Pop E-Mail on Windows 8?

How To Set Up An E-Mail Account on an Android Phone

This article will explain how to set-up your email on your Android phone.

Perhaps the easiest way to do this is the follow the guidelines established in the video below.

Please note: The steps to set up your mailbox on your Android phone may differ slightly depending on the Android device that you have. The below instructions have been created using the Samsung Galaxy S device, and might vary slightly from other devices.

To set-up your Android Smartphone device to send and receive email, please do the following:

Step 1 – Click on Email icon in the main menu.


Step 2 – If this is the first time adding an email account, you will be immediately prompted to add a new account. If you already have an account created, click on the Options button, then Accounts button to create a new account.

Step 3 – Type your Email address and Password then click on Next button to continue.


Step 4 – Click on the POP3 account or the IMAP account depending on the type you want to use.

Note – Typically we would expect you to use the ‘POP3’ option here.

Step 5 – Fill in the following details:

  • Your full email address in the User name field.
  • Your email address password in the Password field.
  • If you have selected POP3 then type in pop.example.co.uk into the POP3 server field.
  • If you have selected IMAP then type in imap.examle.co.uk into the IMAP server field.
  • 143 for IMAP and 110 for POP3 as the Port number.


Click on the Next button.

Step 6 – Fill in the following details:

  • smtp.123-reg.co.uk in the SMTP Server field.
  • 25 as the Port number.
  • Click on the Require sign-in tick box.
  • Your full email address in the User name field.
  • Your email address password in the Password field.


Click on the Next button.

Your Android device will now check your settings with the server. Select the email checking frequency settings and click on the Next button.

Step 7 – Enter a name for the account. The account name is there for you to easily identify the email account in your phone if you have multiple email accounts set up.  


Step 8 – Click Finish set-up to finish the set-up.

By | May 26th, 2014|E-Mails|Comments Off on How To Set Up An E-Mail Account on an Android Phone

A Step By Step Guide To Setting Up An E-Mail Account On An Apple Mac

One of the most common questions we get asked relate to the setting up of e-mail accounts. Previously we have set up a number of guides designed to help you along your way but recently we have received a number of questions asking about setting up an e-mail account on an Apple Mac.

To help guide you through the process of adding an e-mail account to your Mac, we have drawn up a 6 step guide which tells you all that you need to know to set up your account.

Step 1 – Firstly, open ‘Mac Mail’, click on the ‘Mail’ tab from the menu and then click on ‘Preferences’.


Step 2 – After completing step 1, click on the ‘Accounts’ tab which is located at the top of the menu and then click on the ‘+’ button which can be found at the lower left part of the page.

This will open the wizard which will guide you through the e-mail set-up process.


Step 3 – When you arrive at the next screen, a window will open and you will need to enter the name that your recipients will see when they receive emails from you. After adding this to the ‘Full Name’ field, then enter your email address in the ‘Email Address’ field along with your designated password for the e-mail account in the ‘Password’ field .


Step 4 – The next step will involve filling in the ‘Incoming Mail Server’ details and once completed clicking on the ‘Continue’ button:

On Account Type select IMAP. Type a description such as Siteground IMAP Server.

In the Incoming Mail Server field type mail.yourdomainname.com (i.e mail.johnsmith.com) or just yourdomainname.com. Type your full email address in the ‘User Name’ field and your password in the relevant field below.


Step 5 – In the next window you will be prompted to enter your Outgoing Mail Server. Fill in the following details and click the Continue button:

In the description field you can enter ‘My SMTP’.

In the outgoing field type mail.yourdomainname.com (i.e mail.johnsmith.com) or just yourdomainname.com.. Tick both checkboxes for Use only this server and Use Authentication.

Once again enter your full email in the ‘User Name’ field and add the password into the box below.


Step 6 – Once you have entered all details and clicked the ‘Continue’ button you will see an account  summary which highlights all of the details that have been entered previously. You can check here that all of the information is correct and if you find any errors, you will have the option to ‘Go Back’ and correct them.


Once you click the ‘Create’ button you will be able to send and receive emails from your Mac Mail client with your newly established email account.

Further Information

Footprint Web Design have been at the forefront of web design and development for nearly 20 years. If you are looking for a website that truly represents your business, or advice on how to make your site stand out, then contact us today on 01883 372 488, or via email at info@footprint.co.uk.

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By | May 8th, 2014|E-Mails|Comments Off on A Step By Step Guide To Setting Up An E-Mail Account On An Apple Mac