In a very similar fashion to Google Analytics properties, owners of Business Profiles can invite additional users to become owners and managers. Each person can have their own access without sharing sign-in information. Owners and managers have different levels of access to the profile.

  • Only owners can add or remove users.
  • Managers can remove themselves from a profile.
  • Google Groups can’t be added as managers or owners.
  • Only the primary owner canΒ transfer primary ownership.

Add owners & managers

  1. On your Android phone or tablet, open theΒ Google My Business app.
    • If you have multiple locations, open the location that you’d like to manage.
  2. Tap MenuΒ MenuΒ and thenΒ Manage users.
  3. In the top right, tap Add userΒ Add.
  4. Enter the name or email address of the user that you’d like to add.
    Note:Β To add an agency to your location, you need to add the agency’s location group ID here. (You may need to contact the agency and ask for this ID.)
  5. To select the user’s role, chooseΒ and thenΒ OwnerΒ orΒ Manager.
  6. Confirm the email address, then tapΒ Send.

This page displays all active users, as well as people who are invited to become users. To cancel pending invitations, next to the invitation that you want to remove, tap MoreΒ MoreΒ and thenΒ RemoveΒ Remove.

When an invitation is accepted, the owners of the profile are notified by email. All users in the account can view the names and email addresses of the owners and managers of the profile.

Tip:Β If you want to transfer ownership of your profile to someone else, you canΒ learn how to transfer ownership of a profile.

Remove owners and managers

  1. On your Android phone or tablet, open theΒ Google My Business app.
    • If you have multiple locations, open the location that you’d like to manage.
  2. On the left, tapΒ Users.
  3. Next to the person that you’d like to remove,Β tap MoreΒ MoreΒ and thenΒ RemoveΒ Remove.

When a user is removed, they’re notified by email.They will no longer be able to edit business information or take any administrative actions for the profile. But all their past responses to reviews, posts, comments and other actions will remain.