Can WhatsApp Help Your Business?
WhatsApp Business is a free to download app available on Android and iPhone, and was built with the small business owner in mind. WhatsApp Business makes interacting with customers easy by providing tools to automate, sort and quickly respond to messages.
It’s also intended to feel and work just like WhatsApp Messenger. You can use it to do everything that you’re used to doing, from messaging to sending photos.
Some of the features we currently offer in the app include:
- Business profile to list important information, such as a company’s address, email and website.
- Statistics to see how many messages were successfully sent, delivered, and read.
- Messaging tools to quickly respond to customers.
You can learn how to download it from the Google Play Store and the App Store.
WhatsApp can help you provide customer support and deliver important notifications to your customers.
If you’re not a business, there’s no need to download this separate app. You can continue using your WhatsApp Messenger account for free to talk to friends, family and businesses.
Business Profile
Create a business profile with helpful information for your customers like your address, business description, email address, and website.
Quick Replies
Quick Replies let you save and reuse messages you frequently send so you can easily answer common questions in no time.
Labels
Messaging Tools
Send your customers the information they are expecting where they want to receive it. Respond to questions and provide support.
WhatsApp Business API
Contact Us
If you would like any further information regarding the suitability of using WhatsApp for your business, contact us today.
Footprint Web Design have been at the forefront of web design and Social Media development for nearly 20 years. If you are looking for a website that truly represents your business, or advice on how to make your site stand out, then contact us today on 01883 372 488, or via email at info@footprint.co.uk.
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Is Your Website A WordPress Website? 3 Reasons Why It Should Be
Websites designed in WordPress are absolutely ideal for any business looking to have content management created on a stable platform and is easy to use.
At Footprint Web Design we will use the latest in design techniques to ensure that your website helps to provide an accurate extension of your company.
No. 1 – Enhanced Company Profile
Over the years we have seen the web evolve and have noticed the constant change in the client’s expectations. With its numerous design benefits, WordPress allows us to stay ahead of the curve to create tailor-made designs to meet the needs of each individual client.
WordPress is a website building system which was originally designed for building web blogs but has now evolved to the stage where it is now an extremely very powerful platform for building standard websites. With a close degree of communication between you and our designers, we can use WordPress to create a unique design which will help to enhance your company profile.
No. 3 – ‘Google Friendly’
Your website infrastructure can play a pivotal role in regards to the success of your business and can bring massive change to your online fortunes due to the excellent results obtained from a search engine optimisation perspective, WordPress works particularly well.
With its tremendous levels of coding, it provides a great opportunity to achieve some great results, even for competitive terms. WordPress’ open source software is easily managed by non-technical people using its simple content management system not to mention it has massive SEO benefits to improve ranking in Google.
No. 3 – Optimised Performance
With so many options out there for people looking to build and manage their website, choosing the right web design company to design your site is very important. Our high-quality web designs have been used by companies in all sectors and in all lines of work. We cut no corners during the full web design process and this ensures that your web site will be designed to perform at its optimum level.
If therefore you are looking for a company to establish a professional easy to manage a website then you may want to consider using WordPress as your platform.
Further Information
If you’d like to speak to us regarding any of our services, including our WordPress web designs, please give us a call on 01883 372488 or contact us via Facebook and we’ll be happy to talk you through your options.
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3 Tips To Enhance User Experience
We understand that having a great looking website is really important for all of our clients, after all, this is your shop window. However, this is just the beginning of the web design process and we want to do all that we can to ensure that not only does your website look great, it also functions and performs to a high level.
Please Note – No matter how attractive your website is, poor user experience is very likely to result in their visit becoming just a one time deal!
Below we have identified 3 of our top tips to help keep your visitors happy.
No. 1 – Sometimes Less Can Be More
Cluttered websites can be a nail in the coffin in regards to usability. If a website is too confusing, too difficult to navigate, contains too much information or any other issue, there is a very strong chance that users will find their experience to be a poor one.
Minimalist designs often make websites easier to take in and use, increasing their chances of being effective.
Top Tip – Find the right balance by ensuring that your website does not make users search too hard to find information whilst not overloading them at the same time.
Take all steps possible to ensure that your website is as secure as possible.
No. 2 – Don’t Confuse Website Usability & User Experience
A common mistake for many web designers involves confusing user experience with usability. Whilst they can influence each other, they are not the same thing.
To help break this down a little further, the fundamental difference is as follows:
User experience means that visitors to your website want to use it whereas usability means that a person can easily use it.
Although offering a good user experience is very important because it means your visitors will enjoy browsing your website, there are no guarantees that the site would be usable.
No. 3 – Make Your Visitors Feel Safe
Web users are more switched on to the risks posed by ineffective online security than ever before. If your visitors have concerns about the security of your website, it is highly likely that they will not make either online or in-app purchases.
Customers are quite rightly very wary of having their data stolen when shopping online. For this reason amongst others, they are far more likely to use websites they know and trust to make purchases.
Contact Us
If you would like a chat about your website, please give the Footprint Digital team a call on Tel. No. 01883 372488 today.
